Local IT support. All-inclusive service.
Who We Are
IT Experts focused on fast, secure, and stress-free technology management for businesses.
At a Glance
Since 1997, Workplace has been helping businesses stay secure, supported, and productive through all-inclusive IT solutions and hands-on support. With headquarters in Sioux Falls, South Dakota, and additional offices in Aberdeen, SD, and Rapid City, SD, we serve clients throughout the Midwest and beyond. Our team delivers a personalized, proactive approach to IT services, ensuring organizations across the region get the reliable support and expertise they need to thrive.
Our Advantage
We’re not just an IT vendor. We’re your full-service technology partner. Our integrated approach combines managed IT, cybersecurity, and physical security to keep your business running at its best.
Deeply embedded in the communities we serve, we prioritize strong relationships and understand the unique challenges Midwest businesses face.
We integrate IT support, cybersecurity defenses, and physical security systems under one roof to maximize operational efficiency and minimize vendor complexity.
No call centers, no confusing ticket queues. When you reach out, you're connected directly with a technician who knows your systems and can resolve issues fast when they arise.
We continuously monitor your entire technology environment, addressing potential problems before they impact your operations.
We eliminate unexpected expenses for IT services through straightforward monthly pricing. You'll know exactly what you're paying for with no surprise fees.
Our team holds industry-recognized certifications in cybersecurity, networking, cloud platforms, and compliance standards like CJIS.
What We Do
Workplace By Direct is a technology management resource that reduces risk for clients while helping them communicate, operate and collaborate by creating stable & secure technology platforms for small, medium, and large-sized businesses.
Our team resolves issues quickly and prevents downtime long before it impacts productivity.
Why We Do It
To improve & secure our clients’ daily business experience by providing technology solutions that significantly transform the success of our clients, our staff and our community.
The entire team at Workplace is a valuable resource and a trusted, dependable technology partner for our organization. We’ve outsourced part of our IT functions to Workplace over the last five years, and they have consistently exceeded our expectations and made our IT life easier every day.
I enthusiastically recommend Workplace for their exceptional IT services. They’ve enhanced our company’s security, provided outstanding customer support, and eliminated downtime, ultimately boosting our productivity. Their innovative approach to IT sets them apart in the industry.
Workplace has been an incredible partner of ours since 2014, when their team began supporting our users and organization. Workplace took technology from one of our top problems to one of our top successes! We truly see our team at Workplace as an extension of our internal staff.
What Drives Us
These core values shape how we work, how we support our clients, and how we grow as individuals, as a team, and as a trusted technology partner.
Consistently doing the right thing to earn and build the confidence of all
Operating with coordinated resources and efforts to accomplish common objectives
Contributing significantly to the financial well-being of all
Executing in ways that meet or exceed internal and external expectations
Contact us Today
Whether you need 24/7 tech support or a modern security system, we make it easy to protect your business and keep operations running without interruption.