Business IT Support
Workplace by Direct keeps your technology running at its best with proactive IT management, advanced cybersecurity services, and responsive local support. We help businesses simplify IT, strengthen security, and create a strategy for growth with no surprise fees or limits.
(605) 367-3767
We’ll talk through your current setup, goals, and where IT may be slowing you down. Then we’ll show how Workplace can simplify IT, support your team, and keep your business moving.
Local Expertise
Founded in 1997 and based in Sioux Falls, SD, Workplace by Direct is one of the Midwest’s most trusted locally owned IT providers. With 65+ certified professionals, a 99% client satisfaction rate, and 270+ organizations supported, we deliver responsive local IT support across South Dakota, Minnesota, Iowa, and the greater Midwest.
Our services are built on flat-rate pricing, so you get reliable day-to-day IT support without surprise invoices, hourly limits, or hidden charges.
When your team needs help, they connect directly with a certified technician in about 25 seconds. No long queues, ticket handoffs, or call center runaround.
Our Services
We provide complete IT services, cybersecurity solutions, and business IT support that protect your data, improve performance, and support every part of your operations.
Industries Served
From creative studios to industrial plants, businesses rely on technology to stay productive, secure, and connected. At Workplace by Direct, you’ll work with IT experts who understand your industry, systems, workflows, and day-to-day operations.
Our Process
We learn about your goals, pain points, and how technology supports your day-to-day operations.
We assess your infrastructure, workflows, and pain points to identify gaps and opportunities.
We build and implement a technology plan tailored to your needs, with minimal disruption.
We provide ongoing monitoring, user support, and strategic consulting as your long-term IT partner.
Getting started with Workplace by Direct is simple. Our proven process makes improving your technology smooth, transparent, and low-stress for your team.
Our Advantage
We’re more than an IT vendor. We’re your full-service technology partner, backed by a locally owned team focused on strong relationships, proactive service, and long-term reliability as your managed IT services provider.
Rooted in the Midwest, we build strong relationships and understand the technology challenges local businesses face.
We bring IT support, cybersecurity, network infrastructure, and physical security systems together under one roof to reduce vendor complexity.
No call centers or confusing ticket queues. When you reach out, you connect directly with a technician who understands your systems.
We continuously monitor your entire technology environment, addressing potential problems before they impact your business.
We eliminate unexpected IT costs through straightforward monthly pricing. You’ll know exactly what you're paying for with no surprise fees.
Our team brings certified experience across cybersecurity, networking, cloud platforms, and compliance-focused environments.
Expert IT Review
We’ll review your current technology, discuss your goals, and show how proactive IT support can make your business more secure, efficient, and reliable.
(605) 367-3767
3405 N Louise Ave, Sioux Falls, SD 57107
18 E. Main St, Rapid City, SD 57701
Get Started Today
Stop dealing with IT headaches. Work with the area’s trusted managed IT services provider and get responsive support, stronger security, and predictable costs.