Local IT support. All-inclusive service.
Local IT support. All-inclusive service.
Managed IT Services
Workplace by Direct keeps your technology running smoothly with proactive IT management, strong cybersecurity, and responsive local support. No surprise fees, no confusing limits, just reliable IT that works the way your business does.
Local Expertise
Founded in 1997 and headquartered in Sioux Falls, SD, Workplace by Direct helps businesses across South Dakota, Minnesota, Iowa, and the greater Midwest keep technology simple, secure, and supported by a team that’s nearby when it matters.
Our services are built on flat-rate pricing, so you get reliable day-to-day IT support without surprise invoices, hourly limits, or hidden charges.
When your team needs help, they connect directly with a certified technician in about 25 seconds. No long queues, ticket handoffs, or call center runaround.
WHAT WE HANDLE
Workplace helps businesses manage IT support, cybersecurity, Microsoft 365, networks, backups, cloud tools, and infrastructure so systems stay reliable, data stays protected, and teams stay productive.
Our Advantage
Workplace is more than an IT vendor. We’re a locally owned, full-service technology partner delivering proactive support, dependable expertise, and long-term reliability as your trusted managed IT services provider.
With roots in the Midwest, we provide responsive, relationship-driven service from a team that understands the needs of local businesses.
One simple monthly cost covers ongoing IT support and day-to-day technology management, so your team can get help when they need it without surprise support fees.
Skip the call centers and complicated queues. Connect directly with a technician who understands your systems and can start helping right away.
We continuously monitor your technology environment to identify and resolve potential issues before they disrupt your employees or operations.
Bring IT support, cybersecurity, network infrastructure, and physical security under one roof for fewer vendors and simpler technology management.
Our certified professionals bring proven experience across cybersecurity, networking, cloud platforms, compliance, and the technologies your business relies on.
Industries Served
From creative studios to industrial plants, businesses rely on technology to stay productive, secure, and connected. At Workplace, you’ll get business IT support from experts who understand your industry, systems, workflows, and day-to-day operations.
Our Process
We start with a quick intro call to learn about your business, current technology, support needs, and daily IT challenges.
We discuss your business in more detail, explain how Workplace can help, and recommend the right IT support plan.
Once the proposal is accepted, we onboard your users, devices, systems, documentation, vendors, and support processes.
We provide ongoing IT support, monitoring, cybersecurity guidance, help desk support, vendor coordination, and planning.
Getting started with Workplace by Direct is simple. We make improving your technology feel smooth, transparent, and low-stress for your team.
Start Your IT Review
Whether you need faster support, stronger cybersecurity, or help managing IT, Workplace by Direct keeps your technology secure, reliable, and easy to manage.
(605) 367-3767
3405 N Louise Ave, Sioux Falls, SD 57107
18 E. Main St, Rapid City, SD 57701
Share a few details about your IT needs, and our local team will follow up.
Get Started Today
Work with a trusted managed IT services provider for outsourced IT support, stronger cybersecurity, predictable costs, and technology that helps your team work without the headaches.
