Live Chat
Connect to a Tech
Business IT Support
All-Inclusive IT Services. One Trusted Partner.
Workplace by Direct keeps your technology running at its best with proactive IT management, advanced cybersecurity services, and responsive local support. We help businesses simplify IT, strengthen security, and create a strategy for growth with no surprise fees or limits.
FREE 15-MINUTE IT REVIEW
(605) 367-3767
We’ll talk through your current setup, goals, and where IT may be slowing you down. Then we’ll show how Workplace can simplify IT, support your team, and keep your business moving.
Local Expertise
Local IT Expertise You Can Count On
Founded in 1997 and based in Sioux Falls, SD, Workplace by Direct is one of the Midwest’s most trusted locally owned IT providers. With 65+ certified professionals, a 99% client satisfaction rate, and 270+ organizations supported, we deliver responsive local IT support across South Dakota, Minnesota, Iowa, and the greater Midwest.
Flat-Rate Pricing
Our services are built on flat-rate pricing, so you get reliable day-to-day IT support without surprise invoices, hourly limits, or hidden charges.
Direct-to-Technician Support
When your team needs help, they connect directly with a certified technician in about 25 seconds. No long queues, ticket handoffs, or call center runaround.
Our Services
Simplify, Secure, and Scale Your Technology
We provide complete IT services, cybersecurity solutions, and business IT support that protect your data, improve performance, and support every part of your operations.
Industries Served
Business IT Support for Every Industry
From creative studios to industrial plants, businesses rely on technology to stay productive, secure, and connected. At Workplace by Direct, you’ll work with IT experts who understand your industry, systems, workflows, and day-to-day operations.
- Marketing and Creative Agencies
- Construction and Engineering Firms
- Law Offices and Professional Services
- Chiropractic and Healthcare Practices
- Manufacturing and Industrial Plants
Our Trusted IT & Security Partners
Our Process
A Simple Process for Better IT Support
Intro Meeting and Goals
We learn about your goals, pain points, and how technology supports your day-to-day operations.
Complete IT Review
We assess your infrastructure, workflows, and pain points to identify gaps and opportunities.
Strategy and Setup Plan
We build and implement a technology plan tailored to your needs, with minimal disruption.
Long-Term Partnership
We provide ongoing monitoring, user support, and strategic consulting as your long-term IT partner.
Getting started with Workplace by Direct is simple. Our proven process makes improving your technology smooth, transparent, and low-stress for your team.
Our Advantage
Why Businesses Trust Us
We’re more than an IT vendor. We’re your full-service technology partner, backed by a locally owned team focused on strong relationships, proactive service, and long-term reliability as your managed IT services provider.
Trusted Local Partner
Rooted in the Midwest, we build strong relationships and understand the technology challenges local businesses face.
End-to-End Solutions
We bring IT support, cybersecurity, network infrastructure, and physical security systems together under one roof to reduce vendor complexity.
Direct-to-Technician Support
No call centers or confusing ticket queues. When you reach out, you connect directly with a technician who understands your systems.
Proactive Monitoring
We continuously monitor your entire technology environment, addressing potential problems before they impact your business.
Transparent Pricing
We eliminate unexpected IT costs through straightforward monthly pricing. You’ll know exactly what you're paying for with no surprise fees.
Certified Expertise
Our team brings certified experience across cybersecurity, networking, cloud platforms, and compliance-focused environments.
Expert IT Review
See How Your IT Could Work Better
We’ll review your current technology, discuss your goals, and show how proactive IT support can make your business more secure, efficient, and reliable.
Talk With Us
(605) 367-3767
Sioux Falls Office
3405 N Louise Ave, Sioux Falls, SD 57107
Rapid City Office
18 E. Main St, Rapid City, SD 57701
Get Your Free 15-Minute IT Review
Get Started Today
Ready for IT That Just Works?
Stop dealing with IT headaches. Work with the area’s trusted managed IT services provider and get responsive support, stronger security, and predictable costs.