What We Offer
All-inclusive managed IT services with direct-to-technician support, 24/7 monitoring, proactive cybersecurity, infrastructure management, and predictable flat-rate pricing.
About Us
Technology should keep your business moving, not create more work for your team. When IT issues, security concerns, and day-to-day support pull attention away from your business, Workplace provides managed IT support that takes ownership of your technology.
Our team supports your employees, manages your systems, and helps keep your technology secure, reliable, and running smoothly. With ongoing planning and guidance, your team can spend less time dealing with IT and more time focused on the business.
What's Included
Our managed IT services give your business one experienced IT provider to support, secure, monitor, and manage your technology. Instead of juggling vendors, you have one team overseeing your IT every day.
When employees need help, they connect directly with an experienced technician by phone, email, or chat. Clients reach a technician in about 25 seconds on average, giving your team fast access to experienced IT support without unnecessary transfers or confusing ticket queues.
Our team monitors your systems and devices around the clock for alerts, performance issues, device health, and other potential problems. We also oversee infrastructure and routine patching so issues can be identified and addressed early, helping reduce the risk of larger disruptions.
A layered cybersecurity approach helps protect your users, devices, email, data, and systems. Our team manages endpoint protection, email security, MFA, vulnerability scanning, security monitoring, access controls, and compliance to reduce risk across your environment.
Reliable IT starts with a secure, well-managed network. Our team supports servers, firewalls, switches, Wi-Fi, VPNs, wireless access points, and other critical infrastructure to keep your business connected, secure, and running reliably across your entire environment.
Cloud platforms and backup systems keep your team productive and your information protected. Our services include Microsoft 365 and Google Workspace support, email management, cloud migrations, data backup, disaster recovery, data protection, and business continuity planning.
Practical technology guidance helps align your IT investments with your business goals. Our team supports technology reviews, roadmapping, budgeting, hardware lifecycle planning, IT documentation, and long-term recommendations based on where your environment is today and where it needs to go.
Trusted Approach
A strong managed IT service provider does more than respond when something breaks. Workplace takes the time to understand your technology, your employees, and how your organization operates so we can provide support that fits your business. With local technicians, direct access to experienced IT professionals, and ongoing planning, your team has the support and expertise to keep your technology reliable, secure, and ready for what comes next.
Top Questions
Learn more about what’s included, how support works, and what your business can expect from Workplace’s managed IT solutions.
Our fully managed IT services include employee support, onboarding and offboarding, 24/7 monitoring, cybersecurity, Microsoft 365 support, data backup, infrastructure management, and IT planning.
Our flat-rate pricing combines managed IT support, monitoring, maintenance, and service into one predictable monthly cost, making IT services easier to budget and manage.
Businesses with an internal IT department are often a strong fit for our Co-Managed IT Services. Workplace works alongside your existing team to provide additional capacity, specialized expertise, cybersecurity, monitoring, escalation support, and project resources while your internal team remains in control of the technology environment.
Yes. Microsoft 365 support is included in our managed IT support services. Our team handles business email, user accounts, permissions, migrations, security settings, troubleshooting, and everyday employee needs.
Yes. Cybersecurity is built into our managed IT services. We manage security monitoring, endpoint protection, access controls, vulnerability scanning, backups, and other safeguards across your IT environment, while also supporting requirements such as HIPAA, PCI-DSS, and other industry standards.
Workplace provides managed IT services throughout South Dakota, including Sioux Falls, Aberdeen, and Rapid City, as well as businesses across Minnesota, Iowa, and the surrounding region. We provide both remote and onsite IT support based on your location and service needs.
Clients reach an experienced technician in about 25 seconds on average. Our managed IT support gives employees direct access to the help they need without unnecessary transfers or complicated ticket queues, so issues can start getting addressed faster.
Yes. Workplace provides both remote and onsite IT support as part of our IT management services, helping with day-to-day technology needs, equipment, infrastructure, and issues that require hands-on attention.
Contact Us Today
See what it would look like to have outsourced IT support from a local managed IT team that supports your employees, takes care of your technology, and helps keep your business secure and running smoothly.
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