Live Chat
Connect to a Tech
Direct-to-Technician Help Desk
Our Friendly, Fast, and Familiar IT support resources are always at your disposal.
Get a Quote
Go Direct-To-Tech
All user requests are handled directly by Workplace Technical Staff – ready to work on the issue. No more describing the issue to one person and waiting for a call back from another.
Call / Email / Chat
There isn’t one right way to get IT help and support. That is why we let you choose how you want to contact us.
Help When You Need It
IT issues don’t clock-in or clock-out. That is why our staff serves our clients both during and after normal business hours.
24/7 Systems Monitoring
Real-time intelligence collected on vital network components. Our staff gets timely insight into exceptions, addressing small issues to prevent big issues as part of our Managed IT Services.
Platform Evolution
Our Managed IT Services leverage a powerful, 24/7 monitoring and alerting platform, developed and refined over 25 years. This platform ensures the security and stability of your network.
Persistent IT Processes
From verifying backup success to patch management and anti-virus/anti-malware protection, we take a janitorial approach to ensuring stable and secure daily IT operations.
IT Performance Stats
Whether its data growth, internet utilization, or customer feedback, data is logged, retained, and shared for analysis and future planning.
IT Security Guidance
Organizing and directing people, processes, and technology around five core objectives prevention, detection, containment, restoral, and response.
Get Your Free Consultation
Defense through Awareness
People are the biggest target and the best defense which is why we educate and advise the entire company to build an understanding of current threats to provide a secure network environment.
Critical Security Exceptions
During or after business hours, security and performance alerts are logged, investigated, and resolved to minimize business impact.
Advanced Technical Solutions
We continually evaluate and offer innovative technology products and solutions that effectively address challenges of the current and future threat landscape.
Solution Architecture & Implementation
Fully understanding your business requirements, educating you on alternatives, and implementing your preferred IT solutions.
Understanding Requirements
Our Design Architects discover your complete business and technical requirements, ensuring appropriate final design alternatives.
Relatable Alternatives
Effectively presenting all financial and technical details in easy-to-understand design deliverables. Providing certainty through education as you make critical IT investments.
Successful Implementation
Our experienced Project Mangers take responsibility for coordinating, directing, and supporting all aspects of your project, ultimately resulting in successful project execution and effective IT management.
Superior Client Experiences
-
5
“It’s great working with Markus – he knows our company and how we operate, enabling great efficiency! Thanks, Markus.”
-
5
“Very Fast response and quick fix!”
-
5
“When I called in, they took care of my issue immediately since I needed help before Monday.”
-
4
“always get feedback from the guys! what was broken”
-
5
“Zach rocks! Simple fix, thank you!”
-
5
“Friendly and knowledgeable!”
-
5
“Mark got the issue resolved in a timely manner!”
-
5
“Very helpful and thorough. ”
-
5
“Just made the install process quick short and easy. Thanks”
-
5
“Very helpful to solve problems!”
-
5
“You prepared a template that I will be using frequently. I appreciate the expertise. Thank you”
-
5
“Eric was so helpful and enjoyable to talk to! ”
-
4
“Quick, easy, resolved!! ”
-
5
“Your representative was helpful and patient. Most importantly, we got the project done!”
-
5
“You all rock! ”
-
5
“helpful and got me done I’m not a tech nerd so I appreciate all help thanks”
-
5
“Yes. Great Workplace employee and you were able to fix my problem immediately.”
-
5
“Very quick response and trouble shooting”
-
5
“the customer service and the time it took to complete the work orders. Thank you!”
-
5
“Thanks for getting this done so quickly! ”