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Who We Are
About Workplace By Direct
IT Experts focused on fast, secure, and stress-free technology management for businesses.
At a Glance
Your IT Stability Starts Here
Since 1997, Workplace has been helping businesses stay secure, supported, and productive through all-inclusive IT solutions and hands-on support. With headquarters in Sioux Falls, South Dakota, and additional offices in Aberdeen, SD, and Rapid City, SD, we serve clients throughout the Midwest and beyond. Our team delivers a personalized, proactive approach to IT services, ensuring organizations across the region get the reliable support and expertise they need to thrive.
Our Advantage
What Makes Us Different
We’re not just an IT vendor. We’re your full-service technology partner. Our integrated approach combines managed IT, cybersecurity, and physical security to keep your business running at its best.
Trusted Local Partner
Deeply embedded in the communities we serve, we prioritize strong relationships and understand the unique challenges Midwest businesses face.
End-to-End Solutions
We integrate IT support, cybersecurity defenses, and physical security systems under one roof to maximize operational efficiency and minimize vendor complexity.
Direct-to-Technician Support
No call centers, no confusing ticket queues. When you reach out, you're connected directly with a technician who knows your systems and can resolve issues fast when they arise.
Proactive Monitoring
We continuously monitor your entire technology environment, addressing potential problems before they impact your operations.
Transparent Pricing
We eliminate unexpected expenses for IT services through straightforward monthly pricing. You'll know exactly what you're paying for with no surprise fees.
Certified Expertise
Our team holds industry-recognized certifications in cybersecurity, networking, cloud platforms, and compliance standards like CJIS.
What We Do
Our Mission
Workplace By Direct is a technology management resource that reduces risk for clients while helping them communicate, operate and collaborate by creating stable & secure technology platforms for small, medium, and large-sized businesses.
Keep Your Business Running Without Interruptions
Our team resolves issues quickly and prevents downtime long before it impacts productivity.
Why We Do It
Our Vision
To improve & secure our clients’ daily business experience by providing technology solutions that significantly transform the success of our clients, our staff and our community.
What Drives Us
Our Core Values
These core values shape how we work, how we support our clients, and how we grow as individuals, as a team, and as a trusted technology partner.
TRUST
Consistently doing the right thing to earn and build the confidence of all
TEAMWORK
Operating with coordinated resources and efforts to accomplish common objectives
FINANCIAL SUCCESS
Contributing significantly to the financial well-being of all
EXCELLENCE
Executing in ways that meet or exceed internal and external expectations
Project Ready
Ready to Simplify Your Technology?
Whether you need 24/7 tech support or a modern security system, we make it easy to protect your business and keep operations running without interruption.