Direct-to-Technician Help Desk
Our Friendly, Fast, and Familiar IT support resources are always at your disposal.
Learn MoreGo Direct-To-Tech
All user requests are handled directly by Workplace Technical Staff – ready to work on the issue. No more describing the issue to one person and waiting for a call back from another.
Call / Email / Chat
There isn’t one right way to get IT help and support. That is why we let you choose how you want to contact us.
Help When You Need It
IT issues don’t clock-in or clock-out. That is why our staff serves our clients both during and after normal business hours.
24/7 Systems Monitoring
Real-time intelligence collected on vital network components. Our staff gets timely insight into exceptions, addressing small issues to prevent big issues.
Platform Evolution
Developed over 25 years, our advanced 24/7 monitoring and alerting platform delivers security and stability for all our clients.
Persistent IT Processes
From verifying backup success to patch management and anti-virus/anti-malware protection, we take a janitorial approach to ensuring stable and secure daily IT operations.
IT Performance Stats
Whether its data growth, internet utilization, or customer feedback, data is logged, retained, and shared for analysis and future planning.
IT Security Guidance
Organizing and directing people, processes, and technology around five core objectives prevention, detection, containment, restoral, and response.
Get Your Free ConsultationDefense through Awareness
People are the biggest target and the best defense which is why we educate and advise the entire company to build an understanding of current threats to provide a secure network environment.
Critical Security Exceptions
During or after business hours, security and performance alerts are logged, investigated, and resolved to minimize business impact.
Advanced Technical Solutions
We continually evaluate and offer innovative technology products and solutions that effectively address challenges of the current and future threat landscape.
Solution Architecture & Implementation
Fully understanding your business requirements, educating you on alternatives, and implementing your preferred IT solutions.
Understanding Requirements
Our Design Architects discover your complete business and technical requirements, ensuring appropriate final design alternatives.
Relatable Alternatives
Effectively presenting all financial and technical details in easy-to-understand design deliverables. Providing certainty through education as you make critical IT investments.
Successful Implementation
Our experienced Project Mangers take responsibility for coordinating, directing, and supporting all aspects of your project, ultimately resulting in successful project execution.
Superior Client Experiences
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4
“Willing to help, responsive to specific needs, follow up excellent.”
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5
“Polite, very helpful ”
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5
“fixed the problem”
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5
“He figured out what was wrong, unlike my previous call”
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5
“Always there to help! It is appreciated!”
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5
“professional as always”
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5
“Adrian was quick with resolving my issue and did an exceptional job at explaining everything to me. ”
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5
“handled my issue with ease and timely as well”
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5
“Thank you so much for your assistance ”
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5
“Extremely kind and helpful!”
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5
“Took care of the issue quickly.”
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5
“Always quick and efficient and friendly. It’s always a good experience. ”
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5
“Quick response. Much appreciated!”
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5
“friendly, professional, fast, accurate… yep, that’s Brent.”
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5
“Great service. Fast and knowledgeable. Thank you. ”
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5
“Worked real hard to help me! :-)”
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5
“Getting to chat with Caleb again!”
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5
“he was very patient and kind and waited for me while I was bouncing different units! ”
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5
“Carter provided the utmost in customer service. He did some research after our initial contact and found a solution to my issue. Very impressive!”
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5
“Aaron was very thorough and made sure that I had all that I needed and let me know what he was doing, when he was doing it! Very nice disposition! I appreciate that… :)”